Dear Colleagues,

On Saturday, March 13, we will be undertaking production system upgrades between the hours of 3.00 a.m. and 3.00 p.m. The scheduled hardware and software upgrades will improve the overall availability of the application environment in the future. In particular, we are installing a hardware load balancer which will automatically allocate workstation based user requests to an active front end application server. This upgrade will result in better handling of user activity/connectivity should one of the application servers fail at any time.

During this time period the My AmeriCorps Portal, eSPAN and eGrants software will be unavailable for your use. We regret any inconvenience this may cause, but know that you appreciate the need to keep our systems at the highest levels of operating capability.

As always, if you have any problems or suggestions regarding the system, please call the eSPAN/eGrants/My AmeriCorps Portal help desk at 1-888-677-7849 so that they can provide the necessary support.

Thank you again for your support and service.

Kristin McSwain
Chief of Program Operations
Corporation for National and Community Service

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